A little help.
A lot more clarity.
Practical answers for setting up and using your lending workspace.
Set up your workspace
Open My workspace and sign in to Mikopo. Your account gets its own business records. Complete the business name, optional phone number, usual monthly rate, and repayment order.
Add your starting capital in Cash book on the date it entered the business. Add a borrower, then record a loan. Loan and payment forms record money that has already changed hands; they do not transfer money.
For older loans, use the original disbursement date and enter repayments in date order. Do not enter today’s rolled-up balance as the original amount if you also want the original monthly history.
Understand monthly interest
Choose 10% or 20% for each new loan. The first full month of interest is added when the loan starts. There is no daily proration. Business defaults prefill new loans; changing a default never changes an existing loan.
A loan started on the 8th has its monthly due date on the 8th. Payments on that day count before the next charge, which is added on the 9th. The remaining amount, including unpaid interest, becomes the next month’s opening balance.
For a loan started on the 31st, shorter months use their last day. Later months return to the 31st. Interest is rounded to the nearest whole TSh each month. Full repayment stops later charges.
With no repayments, TSh 100,000 at 20% becomes TSh 120,000 in month one, TSh 144,000 in month two, and TSh 172,800 in month three. Open a loan statement to see the calculation for every month.
A missed due date remains flagged as overdue until the loan is paid. A renewal does not erase the missed payment or record another cash disbursement.
Record and correct repayments
Choose the loan, amount received, actual payment date, and payment method. The form shows the balance on that date and splits the repayment according to the loan’s interest-first or principal-first rule.
Enter repayments in date order. Earlier payments can reduce later interest. A payment cannot exceed the balance on its payment date.
To correct a payment, open the loan statement and reverse the latest active repayment with a reason. Reverse newer payments first when correcting an older entry. Then enter the correct details. Original entries remain visible.
To remove a mistaken loan from totals, reverse its active repayments first and then void the loan with a reason. Cash entries also support a reasoned reversal.
Read your cash book and reports
Cash book balance equals capital and repayments received, minus principal lent, expenses, and owner withdrawals. It combines all recorded payment methods; it is not a verified bank or mobile-money balance.
Interest added is the amount charged to loans. Interest received is the interest portion of repayments actually collected. Reports show these separately. Capital returned is not interest income.
Choose a date range in Reports and export it as CSV. Borrowers, loans, repayments, and cash entries have their own exports. In Settings, download all records as a JSON file. There is no in-app JSON restore function in this release.
Open a loan statement and choose Print statement to print it or save it as PDF through your browser.
Your account and everyday access
Use the same Mikopo account on your phone and computer to access the same records. Each account has one business workspace in this release. A separate account does not see your records.
An internet connection is needed to load and save records. Add the workspace to your phone’s home screen using your browser menu if you want a quicker way to open it.
The demo is read-only and uses fictional records. It never changes your business totals. To leave the demo, select Open my workspace.
If saving reports an error, refresh your records before retrying to check whether the entry was saved. If loading fails, use Retry. Avoid recording the same transaction twice.
Use Account & billing to see your subscription, change your password, or contact support. Replies appear in your account. Password recovery is handled by the operator; no reset emails are sent.
When paid subscriptions are enabled, accounts receive a 14-day trial. Create an invoice, follow its payment instructions, and submit your reference. Only the operator’s independent verification grants 30 days. Paying early extends your remaining paid period.
Expired or paused accounts retain viewing, statements, exports, settings and support. Contact support before paying for a paused account.
Staff sharing, borrower logins, automated messages and bank or mobile-money connections are not included.